Public tracking page
Shows progress in four clear steps and limits repeated requests.
Shipment tracking
Shipment tracking
A public tracking page that does not expose recipient data, an event log per parcel, and live courier tracking depending on the plan. Anyone with the tracking number or QR code can see the parcel’s progress. The public page is designed to hide recipient data.
- A public page that hides recipient data
- A timed event log for every parcel
- Live courier tracking, plan-dependent
What you can do
Parcel event log
Staff and merchants see every status change with its time.
Live courier map
Courier position, trail and parcels on a map.
What a tracker sees at each stage
The public page shows the parcel’s progress in four clear steps, while company staff and the merchant see the full event log with the time of every change.
Shipment created
The merchant creates the shipment manually, from a file or from their store, and it gets a tracking number and a QR label.
The actual stages depend on how each delivery company sets up its hubs and way of working.
How a recipient tracks a parcel
The recipient needs no account and no app.
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Get the tracking number
The number comes from the merchant, and it is printed on the shipment label together with a QR code.
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Open the tracking page
Enter the number on the public tracking page, or scan the QR code that opens it directly.
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Follow the current stage
The page shows the current stage and the latest update, without exposing recipient details to whoever holds the number.
The tracking page on desktop and mobile
Questions about tracking
Does the recipient need an account to track a parcel?
No. The tracking page is public; the tracking number or the QR code printed on the label is enough.
What does the public page show, and what does it hide?
It shows the current stage and the parcel’s progress in four steps, and is designed to hide recipient data. It also limits repeated requests.
What is the difference between parcel tracking and live courier tracking?
Parcel tracking is open to anyone with the number. The live courier map is a plan-dependent feature: it needs the courier to send their location through the app interface, and old trails are pruned after 30 days.
Good to know
- Live courier tracking requires the courier to send their location through the app interface and depends on the plan.
- Old location trails are pruned after 30 days.
Related
Ready to bring order to your shipments?
Register as a merchant and start creating shipments, or register your delivery company and manage branches and couriers from one panel.