Sign-in
With the 6-digit login number, mobile or e-mail and a password. The company creates the account, and a suspended courier cannot sign in.
For couriers
For couriers
How a courier works with the platform: sign-in, assigned parcels, delivery results, location and cash through the courier app interface. There is no web panel for couriers. A courier works through a dedicated API used by an app provided by the platform operator. This page names no specific app and has no download links.
- A courier app interface
- A recorded result for every delivery
- A cash balance settled with the company
What the interface lets a courier do
Assigned parcels
A list of the courier’s parcels grouped by status (assigned, rescheduled, returned to the company, delivered) with each parcel’s details and events.
Recording delivery
Full or partial delivery, with the amount collected entered for a partial delivery, and an optional note, photo and signature.
Refusal and failed attempts
Record a refusal or a failed attempt (the parcel goes back to the warehouse for another try) or a final failure (it goes back to the company).
Location and duty
Send location for live tracking and switch between online and offline. The company sees the map depending on its plan.
Cash and commission
The amount collected is recorded as cash in the courier’s hands and the commission is calculated on delivery; the courier can see the balance and its movements.
Assignment notifications
The courier gets a notification when a parcel is assigned or rescheduled, once Firebase is set up and the device is registered.
Courier questions
How does a courier see their parcels?
Through the courier app interface, after the company assigns parcels to them.
What does a courier record on each attempt?
The delivery result and the amount collected if any, so the parcel status updates immediately.
Is sending location required?
Live courier tracking is a plan-dependent feature and needs the courier to send their location through the app interface.
A courier’s day on the platform
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The company creates the account
The company adds the courier with a name, mobile number and password, and a 6-digit login number is generated.
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The company assigns the parcel
The company assigns the parcel manually or automatically, and it appears in the courier’s list.
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The courier delivers and records the result
Full or partial delivery, a refusal or a failure — the parcel status updates and the merchant and the company can see it.
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The cash is settled
The company collects the cash from the courier and pays the commission from the courier settlements screen.
Good to know
- Pickup from the merchant, rescheduling and the return to the merchant are recorded by company staff and are not available in the courier interface.
- A courier can act only on a parcel assigned to them and in a status that allows the action; other moves are refused.
- The number of couriers in a company is set by its plan.
- This page names no specific app and no app-store links; ask the platform operator which app is used.
Related
Bring your couriers onto the platform
Couriers are added by the delivery company. Register your company or talk to us about what your plan includes.