Contact us

Contact us

Send us your question and we will get back to you.

  • We answer in Arabic and English
  • Questions about plans, integration and operations

Send a message

For general questions or questions about plans.

Before you write

What helps us answer precisely?

Tell us your role (merchant, delivery company or developer), what you are trying to do, and any tracking number or error message you saw.

Do I need an account to get in touch?

No. The contact form is open to everyone. Day-to-day operational questions are often answered immediately by the documentation centre.

Which language do you reply in?

In Arabic or English, matching the language you wrote in.