Shipment management

Shipment management

Create shipments manually, from a file or from your store, print labels and follow their statuses. Merchants manage their shipments from one panel: create, edit, clone and print. The fare is calculated on the server, and destinations a company does not cover are rejected.

  • Manual entry or Excel/CSV import
  • A QR label for every shipment
  • Store orders become shipments

What you can do

Create a shipment

Enter recipient, address and cash-on-delivery amount; the fare is shown before you confirm.

Plan-gated

Import from Excel

Import many shipments from a ready template.

Labels and QR

Print a label per parcel or a batch of labels with a QR code that opens the tracking page.

Coverage check

Destinations outside the company’s coverage are rejected before the shipment is created.

Cancel at Sham Express

A shipment sent to Sham Express can be cancelled before the branch receives it, and the amount deducted is returned to your balance.

Pickup locations

Define several pickup locations (plan limit applies). Merchants of a delivery company can request a regular or express pickup.

From creating a shipment to following it

The create-shipment screen — demo data.
The shipment list and its statuses — demo data.

Questions about shipment management

How do I create many shipments at once?

By importing an Excel or CSV file; every row goes through the same path as a manually created shipment. Import depends on the plan.

What is on the shipment label?

The tracking number and a QR code that opens the public tracking page directly.

Can a shipment be cancelled after it is sent?

A shipment sent to Sham Express can be cancelled before the branch receives it, and the amount deducted is returned to your balance.

Good to know

  • The shipment price is deducted from an independent merchant’s wallet, so a sufficient balance is required to create it.
  • Excel import, store connections and report export depend on the plan.

Ready to bring order to your shipments?

Register as a merchant and start creating shipments, or register your delivery company and manage branches and couriers from one panel.